Legal Documents

24gb Terms & Conditions — Bet with Confidence

Please read these terms and conditions carefully before opening an account or placing bets on 24gb. Your rights, responsibilities, and all platform usage rules are clearly set out here.

Last Updated: January 2026

Key Highlights at a Glance

Review these cards for a quick summary of the key points in the terms and conditions below.

Age Restriction & Eligibility

You must be at least 18 years old to place bets on 24gb. Account registration by minors is strictly prohibited, and any such accounts will be terminated.

Deposits & Withdrawals

Minimum deposit is ৳200. Withdrawals are processed in up to 30 minutes. Transactions are supported via bKash, Nagad, and Rocket. No hidden charges apply.

Account Security

Each user may hold only one account. Creating multiple accounts may result in all accounts being terminated and balances forfeited.

Bonus & Promo Terms

All bonus offers are subject to specific wagering requirements. Bonus funds cannot be withdrawn directly and remain active until the required conditions are fulfilled.

Bet Cancellation & Disputes

If a match is abandoned or postponed, the bet will be voided and your stake refunded. In the event of a results dispute, 24gb's decision is final.

Responsible Gaming

24gb is committed to responsible gaming. If problematic betting is detected, we will reach out directly. Self-exclusion and limit settings are available at any time.

1

General Introduction

24gb (hereinafter referred to as the "Platform" or "we") is an online Sports Betting and gaming service provider. These terms and conditions apply to the use of 24gb's website, mobile app, and any associated services.

By creating an account or using 24gb's services, you are deemed to have accepted these terms and conditions. Please read each section carefully. If you disagree with any term, do not use 24gb's services.

Please Note: These terms and conditions are provided in Bengali for the convenience of Bangladeshi users. In the event of any dispute, the English version shall be considered final and binding.

24gb reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.

2

Account Registration & Eligibility

To create an account on 24gb, the following conditions must be met:

  • Must be at least 18 years must be.
  • All information provided at registration must be truthful, accurate, and up to date.
  • Each person may only a single account create.
  • Multiple accounts cannot be created using the same mobile number or email address.
  • You do not reside in a jurisdiction where online betting is prohibited by law.

After registration, 24gb may request a copy of your National ID or passport for KYC verification. Withdrawals may be restricted until verification is complete.

Warning: Creating an account with false information will result in account termination and forfeiture of all balances. 24gb accepts no liability in such cases.

Keep your account password and login credentials strictly confidential. You are solely responsible for any activity resulting from sharing them with a third party. If you suspect unauthorized access, notify 24gb immediately.

3

Betting Rules

The following rules apply when placing Sports Bets on 24gb:

  • Minimum Bet Amount ৳10 Maximum bet limits are set individually for each event.
  • Once a bet is confirmed, it cannot be changed or cancelled.
  • Odds may change during live betting. The odds applicable at the moment your bet is submitted are final.
  • No new pre-match bets will be accepted after a match has kicked off.
  • 24gb reserves the right to void any bet that was incorrectly accepted due to a technical error.

Abandoned Matches: If a match is officially declared abandoned, all related bets will be cancelled and the original stake returned to the user's account.

Odds Error: 24gb reserves the right to void bets placed at clearly erroneous odds (e.g., 1000 instead of 100). In such cases, the original stake will be refunded.

If a leg in an accumulator or combo bet is voided, that leg's odds will be counted as 1.00 and the remaining bet settled accordingly.
4

Deposits & Withdrawals

The following rules apply to all financial transactions on 24gb:

  • Minimum Deposit: ৳200 BDT.
  • Maximum Deposit: BDT 1,00,000 per day (may be increased after account verification).
  • Minimum Withdrawal: ৳500.
  • The deposit and withdrawal methods must be the same.
  • Withdrawals are typically processed within 30 minutes. However, verification may take up to 24 hours.
  • Bonus funds are subject to applicable wagering requirements before any withdrawal can be made.

24gb does not charge any transaction processing fees. However, your mobile banking provider (such as bKash or Nagad) may apply their own charges — this is beyond 24gb's control.

Important: Deposits made from a mobile banking number not registered in your name may be rejected. Always use a number registered under your own name.
5

Bonuses & Promotions

24gb offers welcome bonuses, cashback, free bets, and other promotions from time to time. The following conditions apply when using these offers:

  • Each bonus offer has its own wagering requirement which is clearly stated on the offers page.
  • Each bonus can only be used once and the same bonus cannot be claimed across multiple accounts.
  • Bets placed with bonus funds must have odds of at least 1.50 or above must be.
  • Any attempt to withdraw bonus funds before the wagering requirements are met will result in the bonus being forfeited.
  • 24gb reserves the right to modify or withdraw any bonus offer at any time.
If bonus abuse (such as arbitrage or bonus hunting) is suspected, 24gb reserves the right to investigate the relevant account and void the bonus.
6

Prohibited Activities

The following activities are strictly prohibited on 24gb:

  • Match fixing or participation in any unlawful activity.
  • Placing bets using bots, scripts, or automated software.
  • Using the platform for money laundering or any illegal financial transactions.
  • Unauthorized access to or hacking of another user's account.
  • Attempting to interfere with 24gb's systems or security infrastructure.
  • Operating an account under a false identity or in someone else's name.

Any breach of these prohibitions will result in immediate account closure and possible forfeiture of all balances. Relevant law enforcement authorities may also be notified if necessary.

7

Privacy & Personal Data

24gb takes your personal data seriously. Information collected during registration is used solely for account management, KYC verification, and service improvement.

  • Your data is never sold to third parties.
  • Information may be shared with authorities when required by law or for investigation purposes.
  • You may view or request corrections to your stored personal data at any time.

To learn more, visit our Privacy Policy read.

8

Account Suspension & Closure

24gb reserves the right to temporarily suspend or permanently close an account in the following circumstances:

  • Violation of terms and conditions.
  • Failure to complete identity verification (KYC).
  • Suspicious transactions or suspected fraudulent activity.
  • Account inactivity for an extended period (12 months).
  • Upon the user's own request to close the account.

Before closing an account, users will be given the opportunity to withdraw any verified balance, unless the closure is due to fraud or a violation of our terms.

9

Responsible Gaming

24gb believes betting is a form of entertainment — not a source of income. That's why responsible gaming is at the heart of our platform.

  • Deposit Limit: You can set your own daily, weekly, and monthly deposit limits.
  • Cooling-Off Period: You can take a betting break for anywhere between 24 hours and 30 days.
  • Self-Exclusion: Self-exclusion from the platform is available for a period ranging from 6 months to permanent.
  • Reality Check: You will receive periodic notifications about your session duration and spending.

If you feel you may have a betting problem, please contact our support team. For more information, visit our Responsible Gaming Visit the page.

10

Dispute Resolution

If you have a dispute regarding a bet outcome or transaction, please contact 24gb Customer Support first. Our support team will respond within 48 hours.

  • Disputes must be raised within 7 Days within.
  • Unresolved support issues can be escalated to senior management.
  • In the event of a technical error, server logs and database records shall serve as the final and binding evidence.
  • 24gb's decision is final and binding.
11

Changes to Terms

24gb may update these terms and conditions at any time. For significant changes, advance notice will be sent to your registered email or via SMS.

Continued use of 24gb after any changes are made will be considered acceptance of the updated terms. We recommend checking this page regularly.

12

Contact

If you have any questions about these Terms & Conditions or need assistance, please get in touch:

  • Email: support@24gb.app
  • Live Chat: Bengali support is available on the platform 24/7.
  • FAQ: For answers to common questions FAQ Page View.
Our customer support team is always ready to assist you in Bengali. Don't hesitate to reach out for any issue.

Got the rules? Start playing now!

Enjoy safe betting under 24gb's terms and conditions. Open an account today and claim your welcome bonus.

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